Management at a marketing consulting firm in Minnesota is concerned that many of their associates have trouble getting to work during the winter season due to snow storms and other adverse weather conditions. An analysis by the HR department finds that most of the associates could actually perform their jobs without being in the office so long as they have a laptop and Internet access. Management would like to offer a work option to its associates to address this situation. What would you recommend? Dejobbing Telecommuting Job sharing Flexible work schedules Based on your knowledge of different types of teamwork, select the best answer. Managers at a restaurant are concerned that they are inefficient in processing orders and getting food out to customers in a timely manner. It seems that the approach being used by store management for taking and processing orders is badly outdated and grossly inefficient. What type of a team should management create in this situation in order to address the problem? Virtual team Project team Process-improvement team Self-directed team You have been hired as an HR consultant to help a public accounting firm to design and implement a new telecommuting initiative at all of its offices. Based on the keys for successful telecommuting team characteristics, what would you recommend to management regarding the design and implementation of the new telecommuting program? Ensure that telecommuting is available for all jobs in the firm. Do not hold telecommuters accountable for attending meetings and other internal functions as this would reduce the benefit of workers being able to work outside the office. Allow telecommuters to use their own equipment to support telecommuting as this will result in significant cost savings for the company. Establish formal guidelines for telecommuting. A package delivery company needs to maximize efficiency and minimize costs at its package handling and distribution centers. In order to achieve these objectives, the company has worked on analyzing the package handler's job to identify the most efficient way to perform this job to maximize worker efficiency. This is an example of which job design approach? Empowerment Ergonomics Industrial engineering Enrichment Select the best answer based on your knowledge of different approaches to job design. The manager of a high performing sales associate at an upscale retail store wants to groom her to become a store manager. Given this, she wants to design the sales associate's job so that the sales associate spends a month working in each department in the store. By doing this, the sales associate will learn how the store functions and be prepared for a promotion in the next one to two years. Which approach to job design should the manager use in this situation? Job crafting Job rotation Job enrichment loh enlargement The business analyst job at a major retailer does not motivate many of the individuals who hold this job because they feel it does not possess a compelling purpose or add value to the long-term success of the company. Based on the job characteristics model, what would you do to address these issues if you were the manager? Reduce task identity Increase autonomy Increase feedback 0 Increase task significance
