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Management Communication refers to the How, Why, What & Where, and When of planning. Which of the below is an example of How? Knowing the

Management Communication refers to the How, Why, What & Where, and When of planning. Which of the below is an example of "How"?
Knowing the approach for your audience (e.g., directly, indirectly, upbeat, delicate, etc.).
Choosing a face-to-face meeting instead of sending an email when a more personal touch is needed.
Making your message relevant AND starting at the most appropriate starting point so that the audience will continue to read (or listen).
Understanding the internal and external environment your audience is currently facing.
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