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manager in a call center needs to determine now many agents to schedule next week. based on previous dald, sile expects to get 7 .
manager in a call center needs to determine now many agents to schedule next week. based on previous dald, sile
expects to get calls next week. The following conditions apply
fulltime agents and parttime agents
On average. call center agents can handle seven calls an hour.
The call center is open for hours, days a week.
Fulltime agents work hours per week. but are only on calls for hours a weekFartetite agents work o hours a week, but are only on calls hours per week
Which combination Is the best to meet the scheduling needs?
fulltime agents and parttime agents
fulltime agents and parttime agents
fulltime agents and parttime agents
fulltime agents and parttime agents
fulltime agents and parttime agentsmanager in a call center needs to determine now many agents to schedule next week. based on previous dald, sile
expects to get calls next week. The following conditions apply
fulltime agents and parttime agents
On average. call center agents can handle seven calls an hour.
The call center is open for hours, days a week.
Fulltime agents work hours per week. but are only on calls for hours a weekFartetite agents work o hours a week, but are only on calls hours per week
Which combination Is the best to meet the scheduling needs?
fulltime agents and parttime agents
fulltime agents and parttime agents
fulltime agents and parttime agents
fulltime agents and parttime agents
fulltime agents and parttime agents
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