Managerial Decision Exercise

Read Chapters 9 and 10 of the course text and submit a APA formatted paper that responds to the below questions associated with the TWO decision-making scenarios. Be sure to ground your work, primarily, in the course text.

• What are your next steps? Write the memo that you would send to all shift supervisors, or alternatively, write a memo to the general managers of the four plants to implement this.
• What are the benefits of each approach?
• Finally, decide on the rewards for Manuel Santos and the midnight shift workers, and write a letter that would be sent to them commending them. How might this incident be used to improve the performance of all work groups in the organization?

After reading Chapter 10 on Understanding and Managing Work Teams, in no more than 300 words, answer the below questions:

You are a manager of a team that is taking a long time to move through the Storming stage. There are two individuals on the team that seem to be unproductive when dealing with conflict and are holding the team back.

• What would you do to help the team move through conflict management and begin Norming and Performing?