managers and never included in departmental plans. 24. A supervisor must take control action when: a. A plan is moving directly toward its goal. h. Actual results are not meeting planned goals. c. Standards are being met d. Each month or quarter ends. 25. Special rules, orders, and controls restricting the conduct of units and individuals within an organization are referred to as: a. Policies. c. Schedules. h. Procedures d. Regulations 26. All of the following are scheduling techniques except the: a. Fayol chart. c. PERT chart h. Gantt chart. d. Work distrihution chart. 2?. Df the following the best example of a goal is: a. Employees will maintain and sharpen their own hand equipment during regular work hours. h. lUur company will exercise fair and