Managers can ensure that Pat has opportunities for growth, using Locke's goal-setting theory (Locke & Latham, 2006), while making sure Terry feels secure and valued in his new role, employing Maslow's hierarchy of needs (Ihensekien & Joel, 2023). Regular check-ins with each employee will likely help to boost motivation and morale, which would likely increase performance for Terry and maintain Pat's KPIs