Manager's Hot Seat: Cyberloafing

Bryan Dobbs, Director of Marketing at Sarga Inc. has received multiple complaints about Davy Siegler over the past two months. Apparently, he spends his day surfing the net, passes all his own work on to subordinates, and disrupts those around him by dragging them over to view various videos, jokes, and timewaster findings online. Dobbs sets up a meeting with the intention of discovering what issues are causing Siegler's clear lack of motivation and poor production. During the meeting, Siegler is passive-aggressive and displays motivation and resentment issues. He recently received an "above average" performance appraisal but no pay increase.

This activity is important because it allows students to better understand cyberloafing's relationship to job satisfaction, and then provides an opportunity for them to apply pertinent theory in order to resolve the scenario presented in the video.

The goal of this activity is to provide you with problem-solving skills when it comes to issues related to job satisfaction.

Which of the following could Bryan attempt in order to motivate Davy?

Multiple Choice

• severely punish counterproductive work behaviors
• increase Davy's coworker satisfaction
• more closely measure Davy's job performance
• enrich Davy's job
• more effectively manage Davy's emotional labor