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Managers should strive to create a work environment where all employees feel comfortable and able to do their jobs. However, they must do this with

Managers should strive to create a work environment where all employees feel comfortable and able to do their jobs. However, they must do this with the understanding that people's initial impressions and stereotypes are based on a person's fill in the blank , or surface-level diversity. age, sex, or race/ethnicity, personality and attitudes

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