Managing Conflict and Change

Select a case from any of the modules covered thus far in class (modules 1 - 6), analyze the case as directed below and write a 3 - 4 page paper covering every area.

Use the strategy outlined below when you analyze your case (each area should be addressed in the paper):

Identify and write the main issues found discussed in the case (who, what, how, where and when (the critical facts in a case).

List all indicators (including stated "problems") that something is not as expected or as desired.

Briefly analyze the issue with theories found in your textbook or other academic materials. Decide which ideas, models, and theories seem useful. Apply these conceptual tools to the situation. As new information is revealed, cycle back to sub steps a and b.

Identify the areas that need improvement (use theories from your textbook)

Specify and prioritize the criteria used to choose action alternatives.

Discover or invent feasible action alternatives.

Examine the probable consequences of action alternatives.

Select a course of action.

Design and implementation plan/schedule.

Create a plan for assessing the action to be implemented.

Conclusion (every paper should end with a strong conclusion or summary)

Writing Requirements

• The Essay must be at least 5 pages long, APA Format
• Referencesmustbeprovided.

Cases:

• LeadershipforChange:EnduringSkillsforChangeMasters(pages475-493)

Book:Jick, T.D. and Maury, P. (2011). Managing Change: Cases and Concepts, 3 rd Edition. New York, NY: McGraw-Hill Companies. ISBN:978-0073102740