Managing Difficult Meetings

1. What 2 key skills are needed to manage difficult meetings?Use academic modules, frameworks and theories to justify your answer.

2. Identify and reflect upon specific learning that has taken place for you during the managing difficult meetings seminar.Use academic modules, frameworks and theories to justify your answer.

3. What will you do to continue or enhance your learning in this area?In

In paragraph form with citations and references please. Need more in question two