MANAGING DISPUTES:

- List all ten areas of disputes between the franchisor and franchisees.

-Briefly explain all seven (7) benefits of Alternative Dispute Resolution (ADR).

-Explain the three situations in which Alternative Dispute Resolution (ADR) is successful.

-Explain the three situations in which Alternative Dispute Resolution (ADR) is not successful.

-Explain the Arbitration process in which two parties resolve their disputes and the five clauses that franchisors generally add into tier franchise contract.

-Explain how the Mediation differs from Arbitration and the five stages of the mediation process.