1. Assume that the training period for the new job setup has just begun. What change do you predict in the level of output of the painters? Why? (increase, decrease, stay the same)

2. What other predictions regarding the behavior of these painters do you make, based upon the situation described so far?

3.

a. What changes do you now expect in the level of output of the painters? Increase, decrease, stay the same? Why?

b. What changes do you expect in the feelings of the painters toward their work situation? More positive, more negative, or no change? Why?

c. What other predictions do you make about the behavior of the painters?

4. 

a. How do you feel about the situation at this point?

b. Suppose you were the supervisor. What would you expect to happen next? Why?

5.

a. Once it was understood that painters' earnings were going to be higher than expected, what (if anything) should management have done to prevent the inevitable complaints by other workers in the plant?

b. If you were the supervisor, would you have stayed longer with the company or quit like the one in the case? Explain your answer.