Managing Individual Differences & Behavior, we learn about four positive individual traits which are: self-efficacy, self-esteem, locus of controlandemotional stability. We also learn about emotional intelligence. Having high levels of these traits enables an individual to navigate work and life with more ease, confidence and less stress. High levels of these traits enable these individuals to "make things happen," overcome adversity and nurture positive relationships.

1. Considering each of the 5 traits in turn, how could an individual increase their level of each? What could that person do to increase their locus of control, self-efficacy, etc.? 2. As a manager, what could a manager do to help an employee to increase in each of the five traits?