Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Mangee Corporation is preparing its balanced scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, Internal business process, and leaming and

image text in transcribed
image text in transcribed
image text in transcribed
image text in transcribed
Mangee Corporation is preparing its balanced scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, Internal business process, and leaming and growth Click the icon to view the specific objective) Click the icon to view KPIs and corresponding data) Read the requirement GD Mangee Corporation Balanced Scorecard Report For Quarter Ended December 31 Perspective Objective KPI Financial Goal Achieved? Goal Actual Customer Requirement Prepare a balanced Scorecard report for Mangee Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress towards each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: #= number.) More info Through its strategic management planning process, Mangee Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase sales of core product line. 2. Improve production efficiency. 3. Improve employee product knowledge. 4. Increase market share. 5. Develop new core products. 6. Increase customer satisfaction. 7. Increase Return on Investment (ROI). 8. Improve employee job satisfaction. Mangee Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Mangee Corporation has collected for the past quarter. A B 1 KPI Goal Actual 2 Hours of employee training provided 2,350 2,300 3 Number of new core products 13.0 22 4 Sales revenue growth-core product line $2,300,000 $2,200,000 5 Employee turnover rate (# of employees leaving company + total # of employees) 4% 8% 6 ROI 19% 22% 7 Customer satisfaction rating (1 - 5, with 1 being most satisfied) 1.5 1.6 8 Number of units produced per hour 6.9 7.2 9 Market share percentage 13% 15%

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Audit Risk In The Operation Of EDF Financed Projects

Authors: Koffi Rufin Kouame

1st Edition

6205912651, 978-6205912652

More Books

Students also viewed these Accounting questions

Question

6. Explain the power of labels.

Answered: 1 week ago

Question

10. Discuss the complexities of language policies.

Answered: 1 week ago