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Manny fulfillment You oversee the pickers at a fulfillment center. Manny, one of your best employees, seems less motivated than usual. His job, like the

Manny fulfillment
You oversee the pickers at a fulfillment center. Manny, one of your best employees, seems less motivated than usual. His job, like the rest of your subordinates, is picking items out of warehouse shelves and putting them on a conveyor belt where they are moved into the packing center and then off to delivery. Every day both you and Manny see his number of items picked and it's been declining. He hasn't voiced any complaints about his job or asked for any changes, but clearly something is not working out.
114 points
Which psychological state might be lacking for Manny?
Experienced responsibility for outcomes of the work
Knowledge of the actual satisfaction level
Experienced meaningfulness of the work
None of these
Knowledge of the actual results of work activities
4 points
Which types of problematic outcomes are you seeing with Manny, according to the job characteristics theory? [select all that apply]
None of these
Lack of high satisfaction in the work
Lack of high interrnal work motivation
Lack of high-quality work performance
Increased absenteeism and turnover
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