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MANUFACTURING. Yukon Foods makes desserts that it sells through grocery stores. Typical products include ice cream sandwiches, sundae cups, and frozen yogurt pops. The managers
MANUFACTURING. Yukon Foods makes desserts that it sells through grocery stores. Typical products include ice cream sandwiches, sundae cups, and frozen yogurt pops. The managers at Yukon have recently proposed the addition of sugar-free fruit bars. They take the following actions to help decide whether to launch the line. a. Yukon's test kitchen prepares a number of possible recipes for a consumer focus group. b. Costs of retooling machinery for the new product are budgeted. c. The company decides to produce a new line of sugar-free fruit bars. d. Managers compare actual labor costs of making sugar-free fruit bars with their budgeted costs. e. Sales managers estimate how much the sales of the new fruit bars will reduce sales of the company's ice cream sandwiches. f. Managers discuss the possibility of introducing a line of sugar-free fruit bars. g. To help decide whether to introduce the sugar-free fruit bars, the company researches the price and quality of competing products. Required Classify each of the actions (a-g) as a step in the five-step decision- making process (identify the problem and uncertainties; obtain information; make predictions about the future; make decisions by choosing among alternatives; implement the decision, evaluate performance, and learn). The actions are not listed in the order they are performed.
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