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Many counter - service restaurants today allow orders to be placed both in - person and online, forcing their employees to juggle a physical queue
Many counterservice restaurants today allow orders to be placed both inperson and online,
forcing their employees to juggle a physical queue of customers at the restaurant with a virtual
queue of online orders. One can model this juggling act as an MDP:
Imagine you are a server at Quick Oven Pizza in charge of two customer queues, Queue
and Queue Youll make decisions on a minutebyminute basis, where:
Each minute begins with your attention focused on only one queue or and you can
choose to spend the minute serving a single customer in that queue if there is one who
will then leave when the minute is over, or switching your attention to the other queue
no one will be served, but youll be ready to serve a customer in the other queue at
the start of the next minute.
During the course of each minute, a new customer a
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