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Many customers have complained about the telephone customer service at your business. They could not get through for two hours to ask about a product
Many customers have complained about the telephone customer service at your business. They could not get through for two hours to ask about a product recall. When they finally got through, they were told to leave their details - there were only two people working on the phones and they could not keep up with the call volume.
Question 1 : Provide solutions based on customer complaints about the quality and number of customer service calls to your company.
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