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Many managers are fully aware of the fact that capacity is costly , and having short lead times is critical. However, they may not be

Many managers are fully aware of the fact that capacity is costly, and having short lead times is critical. However, they may not be fully aware of the adverse effects of system variability (i.e., demand, supply and process variability). How can you utilize their existing knowledge regarding capacity and lead times to persuade them of the importance of having low system variability? Please be specific.

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