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Many people have argued that the continuum of processes described by Garvin is outdated and does not apply to digital businesses. Very often digital businesses

Many people have argued that the continuum of processes described by Garvin is outdated and does not apply to digital businesses. Very often digital businesses do not have equipment, or raw material, or units of output.

Take Spotify (the music streaming company) and examine it in the context of Garvin's continuum.

Work on that Garvin's concept does not apply to Spotify.

include support from references.

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