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Maria is an accountant for Sheridan Towna tree preservation and removal companyThe company currently utilizes a traditional costing system, and Maria trying to determine whether

Maria is an accountant for Sheridan Towna tree preservation and removal companyThe company currently utilizes a traditional costing system, and Maria trying to determine whether or not it should implement Time-Driven Activity-Based Costing TDABC) Sheridan Town has several customer-centric activities including initial phone consultation appointment setting follow up and service calls Supporting these activities cost Sheridan Town $128,690 last year and Sheridan Town has 75,700 minutes within its capacity Maria has compiled the following data:

 

Key TransactionsEstimated Time per CallCalls Handled this Year
Initial phone consultation8 minutes2,750 calls
Appointment Setting 5.5 minutes1,520 calls
Follow-up10 minutes1,510 calls
Service calls 4.5 minutes 2,630 calls

 

Sheridan Town is wondering whether it is utilizing its capacity to its fullest potential and is hopeful that TDABC will help shed some light on the best way to proceed. 

 

(A)

What is the cost per transaction for each of the key activities? (If necessary round intermediate calculations and final answer to 2 decimal places)

 

Cost per transaction
Initial phone consultation: $___ per call
Appointment setting: $___ per call
Follow-up: $____per call
Service calls: $____ per call

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