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Mark needed one more sale to earn his bonus for the month. However, a personal emergency prevented him from reaching his goal. Despite not reaching
Mark needed one more sale to earn his bonus for the month. However, a personal emergency prevented him from reaching his goal. Despite not reaching his quota Mark still received his bonus because his sales manager factored in Mark's personal emergency and wanted to keep him motivated and happy. This type of organizational climate
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will likely result in higher sales and lower employee turnover.
gives the impression that sales quotas do not apply to favored employees
provides less incentive to work hard to reach individual sales quotas
will result in a reduction in morale when the other employees learn Mark received his bonus
does not encourage competition among the salespeople
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