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Marketing, 1 6 th editionBy Roger Kerin, Steven Hartley and William Rudelius. Case Study ( Video Case 1 4 ) in your textbook, at the

Marketing, 16th editionBy Roger Kerin, Steven Hartley and William Rudelius. Case Study (Video Case 14) in your textbook, at the end of Chapter 14(print-out version p.404-ebook version p.173). Watch the video (video 14-3), read the text and answer the questions at the end of the case study (5 questions in total).

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