Question
Mary Barra, CEO of General Motors, is a person who exudes energy, enthusiasm and drive. She is fun-loving, but she has pursued her vision for
Mary Barra, CEO of General Motors, is a person who exudes energy, enthusiasm and drive. She is fun-loving, but she has pursued her vision for General Motors with serious intensity. She has demonstrated an ability to inspire her employees through the ups and downs of a rapidly growing company. Mary is an enthusiastic, self-confident leader whose personality and actions influence people to behave in certain ways.
Shortly after becoming CEO of General Motors, Mary Barra faced a character-defining choice: Should she take responsibility for the company’s installation of faulty ignition switches in millions of vehicles even though she was not CEO at that time? Barra chose to take the high road. “I want to start by saying how sorry personally and how sorry General Motors is for what has happened”. She then appointed Jeff Boyer as the vice president of global safety. Barra said that “If there are any obstacles in his way, Jeff has the authority to clear them. If he needs any additional resources, he will get them”. She also launched the “Speak Up for Safety” hotline as a way for users to easily and quickly report concerns they have about vehicles. “Because the best time to solve a problem is the minute you know about it,” Barra said. Barra's leadership changed internal and external perceptions of the company.
What type of leadership style/s Mary Barra is following in the given scenario? Explain with justification considering the Leadership style described in the “Leadership” chapter. (Maybe one or more leadership styles could match with Mary Barra.)
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