Massiel and her boss, Marco, are having a difficult conversation about one of her clients, who is refusing to follow through on a contract. Massiel is obviously growing angry. How should Marco respond? Multiple choice question. by allowing himself to become frustrated with Massiel by showing empathy and helping her channel the anger appropriately by telling Massiel it does not matter what the client wants and that she needs to fix the issue by growing angry himself and calling the client to complain