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Match each of the following cost items with the value chain business function where you would expect the cost to be incurred Cost Item Business

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Match each of the following cost items with the value chain business function where you would expect the cost to be incurred Cost Item Business Function 1. Labor time to repair products under warranty 2. TV commercial spots 3. |Labor costs of filling customer orders 4. Testing of competitor's product 5. Direct manufacturing labor costs 6. Development of order tracking system for the Internet 7. Printing cost of new product brochures 8. Hours spent designing childproof bottles 9. Training costs for representatives to staff the customer call center 10 Installation of robotics equipment in manufacturing plant

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