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Match each of the following types of quality costs to its description. Group of answer choices Costs to prevent defects from occuring, e.g. training, product
Match each of the following types of quality costs to its description. Group of answer choices Costs to prevent defects from occuring, e.g. training, product design, and supplier development. Internal Failure Costs Costs to monitor the process for quality, e.g. audits, inspections, and tests. External Failure Costs Costs of defects found before they reach the customer, e.g. scrap, rework, and downtime. Appraisal Costs Costs of defects found after they reach the customer, e.g. warranty claims, recalls, & litigation. Prevention Costs
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