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Match each type of resistance to change to the example that demonstrates it. Instruction: For each option, select the best answer choice. Answer Choices A:Fear

Match each type of resistance to change to the example that demonstrates it. Instruction: For each option, select the best answer choice. Answer Choices A:Fear that change will affect mutual agreement B:Hasty assumptions C:Pessimism about change D:Lack of knowledge, familiarity, or skills Options Customer service representatives assume the change will be a step backward A B C D Employees approach managers to revisit their job descriptions A B C D Rumors are circulating that the change will mean layoffs A B C D Employees complain that their training is inadequate A B C D

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