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Match the correct aspect of the balanced scorecard with one of its key performance indicators: 1. Employee Learning and Growth 2. Internal Operations 3. Customer

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Match the correct aspect of the balanced scorecard with one of its key performance indicators: 1. Employee Learning and Growth 2. Internal Operations 3. Customer 4. Financial Earnings per share (EPS) [ Choose ] Financial Customer Return on investment (ROI) Internal operations Employee learning and growth Customer satisfaction ratings [ Choose ] Customer retention % [ Choose ] % on time deliveries [ Choose ] % machine downtime [ Choose ] Hours of employee training [ Choose ] % employee suggestions implemented [ Choose ]

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