Match the following causes of employee disengagement (in the left column) to their respective solutions (in the right column). Instructions Employees are incompetent to fulfill customer needs Employees are incompetent to fulfill customer needs drop zone empty. Employees' fear of being hurt personally Employees' fear of being hurt personally drop zone empty. Employees don't want to face the truth Employees don't want to face the truth drop zone empty. Leaders should raise the standards of customer satisfaction Leaders should develop safe working environment Leaders should share the facts