Match the following statements to the appropriate terms.

A visual display of the key measures related to an organizations operational goals and strategies Delivery cycle time Manufacturing cycle efficiency Strategy map Financial perspective Learning and growth perspective Internal business process perspective Balanced scorecard Manufacturing cycle time Performance dashboards Benchmarking A management tool that integrates performance measures across four different perspectives to guide operations toward achieving an organizations strategy Internal business process perspective Delivery cycle time Performance dashboards Strategy map Benchmarking Manufacturing cycle efficiency Manufacturing cycle time Balanced scorecard Learning and growth perspective Financial perspective Answers the question, Are we developing employees and providing technologies that facilitate change and improvement. Delivery cycle time Financial perspective Internal business process perspective Performance dashboards Benchmarking Learning and growth perspective Manufacturing cycle efficiency Balanced scorecard Manufacturing cycle time Strategy map The practice of using data from other organizations to identify the processes and practices associated with world-class performance Learning and growth perspective Strategy map Manufacturing cycle efficiency Performance dashboards Internal business process perspective Balanced scorecard Manufacturing cycle time Benchmarking Delivery cycle time Financial perspective The time between an orders placement and its shipment Internal business process perspective Manufacturing cycle efficiency Strategy map Delivery cycle time Learning and growth perspective Benchmarking Manufacturing cycle time Performance dashboards Financial perspective Balanced scorecard The time from the start of production to the shipment of the product to the customer Benchmarking Balanced scorecard Manufacturing cycle efficiency Internal business process perspective Delivery cycle time Financial perspective Manufacturing cycle time Learning and growth perspective Performance dashboards Strategy map Answers the question, How do investors see us? Learning and growth perspective Financial perspective Manufacturing cycle time Internal business process perspective Delivery cycle time Manufacturing cycle efficiency Balanced scorecard Performance dashboards Benchmarking Strategy map A pictorial representation of the cause-and-effect relationships embodied in the strategy Balanced scorecard Learning and growth perspective Manufacturing cycle efficiency Manufacturing cycle time Benchmarking Delivery cycle time Internal business process perspective Financial perspective Performance dashboards Strategy map The ratio of value-added processing time to total manufacturing time Learning and growth perspective Manufacturing cycle efficiency Balanced scorecard Performance dashboards Financial perspective Manufacturing cycle time Strategy map Internal business process perspective Benchmarking Delivery cycle time Focuses on creating products and services that customers desire and delivering them in a timely manner. Internal business process perspective Performance dashboards Learning and growth perspective Manufacturing cycle efficiency Delivery cycle time Manufacturing cycle time Strategy map Balanced scorecard Financial perspective Benchmarking