Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Match the freight forwarder account - facing terms with the correct definition. Focuses on all logistical aspects of moving product for the customer A .

Match the freight forwarder account-facing terms with the correct definition.
Focuses on all logistical aspects of moving product for the customer
A. Performance Management
Focuses on customer interaction
B. Account Maintenance
Requires processes to collect data from transportation operations, validate the
C. Carrier Performance data, apply performance measures, interpret the metrics, create action plans, and provide feedback to the customer.
D. Transportation Management Team
Primary responsibility is retaining the account by engaging with the customer
E. Account Management Team and acting both as the transportation expert solving problems and as a thought F. Account Leadership leader in strategic sessions.
Works with all supporting teams as needed; e.g., customer wants to add new lanes or a network design project
Manages the performance of all carriers in terms of cost and service.
image text in transcribed

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Operations Management

Authors: R. Dan Reid, Nada R. Sanders

4th edition

9780470556702, 470325046, 470556706, 978-0470325049

More Books

Students also viewed these General Management questions