Match the steps involved in Kurt Lewin's model of change in people's behavior, skills, and attitudes in an organization (in the left column) with their descriptions (in the right column). Drag and drop application. Unfreezing Unfreezing drop zone empty. Moving Moving drop zone empty. Refreezing Refreezing drop zone empty. It involves employees utilizing desirable performance as the permanent way of doing things. It involves decreasing the forces that maintain the status quo. It involves the change process in which employees learn the new desirable behavior, values, and attitudes