Matching: Select the word on the right that best matches with the blank for the question on the left. (2 points each for the 5-item set) Question 19 options: approach perspective mode system model 1. an example representing something bigger, smaller, or more complex 2. viewpoints such as purchase or doctor-patient 3. manner of consulting described as direct or indirect 4. many parts that when combined for a common purpose 5. formal or an informal initial step