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Mateo has noticed fewer customers coming into his accounting firm, so he comes to you for advice. After observing how unfriendly Mateo s front -
Mateo has noticed fewer customers coming into his accounting firm, so he comes to you for advice. After observing how unfriendly Mateos frontoffice staff are, you offer him this advice:
Create a page on the most popular social media sites, then get your customers to "like" your page.
Let's teach the frontoffice employees to respond more quickly and courteously to your customers.
Use an automated answering tree. There aren't that many people coming in anyway, and you could save money by eliminating the receptionist.
Build a more attractive website. Most customers will look there first.
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