Mateo manages a fast-food restaurant. He is frustrated because employees often call in sick at the last minute before the start of their shift. Given that Mateo recognizes this problem, which of the following is the next immediate step that he should take to solve this problem? Multiple Choice Mateo should define the problem and develop strategies to solve it. Mateo should rethink and redefine the problem and its solution over time. Mateo should evaluate the solutions offered by his employees. Mateo should implement the solution that has been identified