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Mattel is a leading global toy company and owner of one of the strongest portfolios ofchildren's and family entertainment franchises in the world. The company
Mattel is a leading global toy company and owner of one of the strongest portfolios ofchildren's and family entertainment franchises in the world. The company operates inmore than 35 locations including the Americas, the Middle East, Europe, Africa, andAsia-Pacific. Mattel is headquartered in EI Segundo, California, the US, with theirproducts being sold in more than 150 countries in collaboration with the world'sleading retail and e-commerce companies.For over a year, they have been experiencing a range of issues related to themanufacture of components final production quality of their "Bouncing Tigger" toy,including:1. Variations in colour of eyes2. Variations in the 'finish' of the body - 3 suppliers in Malaysia3. Variations in aesthetics across batches of final assemblyMattel have relied on a core supplier base for a number of years and have not hadsignificant issues previously, you are required to suggest potential interventionswhich can address the quality issues and develop a more robust strategy for suppliermanagement moving forward
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