MC Qu$.139$ Critical success factors $($CSFs$)$ and key perf...

Critical success factors $($CSFs$)$ and key performance indicators $($KPIs$)$ are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

Multiple Choice

CSFS are business strategy elements, whereas KPIs measure the progress of the CSFS$.$

CSFs build the business environment, whereas KPIs explain how to build the CSFS$.$

KPIS are used first, and CSFs are applied later.

KPIs promote employees on their performance, whereas CSFs demote employees based on their performance.