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MC Qu . 1 6 - 1 0 Flavia is a bank loan... Flavia is a bank loan officer, and she needs to inform each

MC Qu.16-10 Flavia is a bank loan...
Flavia is a bank loan officer, and she needs to inform each of her best business clients that because of rising Fed interest rates, the bank will need to
raise the interest rate it charges on loans and reduce lines of credit. Flavia wants to convey this information to her clients using the communication
medium that is highest in information richness to help avoid any misunderstandings. Flavia should therefore communicate this news
Multiple Choice
face-to-face.
by telephone.
via the Internet.
through personally addressed written communication.
throuah impersonal written communication.
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