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McDonald's notices that after a long period of steady growth, drive - thru breakfast sales have peaked and are showing no additional growth. They hypothesize

McDonald's notices that after a long period of steady growth, drive-thru breakfast sales have peaked and are showing no additional growth. They hypothesize that this is because of wait times in their drive-thru lanes. What type of research would be appropriate for confirming or disproving this hypothesis?
exploratory research
descriptive research
causal research
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