mcq's

Which of the following behavioral forces are impacting personal selling? A Rising customer expectations B Technological forces Globalization of markets D All of the above Which of the following is ineffective in leading salespeople? A Communicating with salespeople rather than controlling them B becoming a cheerleader and coach instead of a supervisor or boss Directing salespeople rather than empowering them D None of the above Which of the following is not included in the new age issues in sales management? A Innovation B Leadership Technology D E-commerce The Internet's ability to ...... the personal selling component makes it a critical part of sales management in the twenty-first century. A Inform B Enhance Persuade D All of the above