Measure Maps finds that:

Every shipping error over $2$ shipping errors per month reduces the customer retention rate by $1\mathrm{.}5\%.$

On average, each day above $2$ days from ordered to delivered yields a reduction in the customer retention rate of $1\%.$

Each day before $2$ days from order to delivery yields an increase in the customer retention rate of $1\%,$ on average.

Rizzo Goal Inc.$\text{'}$s current customer retention rate is $60\%.$

The company estimates that for every $1\%$ increase or decrease in the customer retention rate, market share changes $0\mathrm{.}5$ in the same direction.

Rizzo Goal Inc.$\text{'}$s current market share is $22\mathrm{.}4\%.$

Ignoring any other factors, if the company has $4$ shipping errors this month and an average of $2\mathrm{.}5$ days from ordered to delivered.

a$.$ Determine the new customer retention rate, Round your answer to one decimal place.

$x\%$

b$.$ Determine the new market share that Rizzo Goal Inc. expects to have. Round your answer to one decimal place.

$\%$

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T Check My Work how each strategic objective contributes to the overall mission or strategy of the company.