Measures performance of business processes

Track what courses employees take and what they have achieved

Should be SMART

Source of demographics for employee studies.

Must provide confidentiality to participants

Can be measured as satisfactions scores or business results.

Used for selection and predicting future performance

Comparison data from outside the organization

$1.$

Customer Service Data

$2.$

HRIS Data

$3.$

Operational Data

$4.$

Performance Management Data

$5.$

Learning Management Systems

$6.$

Engagement Surveys

$7.$

Psychological Testing

$8.$

Benchmarking