Measuring quality: the tools and measurements used in healthcare quality and safety found in Hospitals and Ambulatory Care (Primary Care or Urgent Care).

Discuss the measures that are monitored in Hospitals and Ambulatory Care (Primary Care or Urgent Care).

What types of measures do they monitor (structure, process or outcome)?

Who sets these measures and are there reporting requirements?

What is/are the source(s) of data that is used and why?

Name and discuss two tools that help organizations to monitor these measures.

What are two challenges that quality and safety professionals face in implementing and monitoring these measures?