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Medassist, Inc., a distributor of special pharmaceutical products, operates at capacity and has three main market segments. Rick Flair, the new controller of Medassist, reported

Medassist, Inc., a distributor of special pharmaceutical products, operates at capacity and has three main market segments. Rick Flair, the new controller of Medassist, reported the following data for 2017:

Medassist 2017

General Supermarket Chains

Drugstore Chains

Mom-and-Pop Single Stores

Medassist

Revenues

$3,716,000

$3,190,000

$1,990,000

$8,896,000

Cost of goods sold

3,614,000

3,025,000

1,812,000

8,451,000

Gross margin

$102,000

$165,000

$178,000

445,000

Other operating costs

303,160

Operating income

$141,840

For many years, Medassist has used gross margin percentage to evaluate the relative profitability of its market segments.

But Flair recently attended a seminar on activity-based costing and is considering using it at Medassist to analyze and allocate "other operating costs."

He meets with all the key managers and several of his operations and sales staff, and they agree that there are five key activities that drive other operating costs at

Medassist:

Activity Area

Cost Driver

Order processing

Number of customer purchase orders

Line-item processing

Number of line items ordered by customers

Delivering to stores

Number of store deliveries

Cartons shipped to store

Number of cartons shipped

Stocking of customer store shelves

Hours of shelf-stocking

Each customer order consists of one or more line items. A line item represents a single product (such as Extra-Strength Tylenol Tablets). Each product line item is delivered in one or more separate cartons. Each store delivery entails the delivery of one or more cartons of products to a customer. Medassist's staff stacks cartons directly onto display shelves in customers' stores. Currently, there is no additional charge to the customer for shelf-stocking and not all customers use Medassist for this activity.

The level of each activity in the three market segments and the total cost incurred for each activity in 2017 is as follows:

Activity-based Cost Data

Activity Level

Medassist 2017

General

Mom-and-

Total Cost

Supermarket

Drugstore

Pop Single

of Activity

Activity

Chains

Chains

Stores

in 2017

Orders processed (number)

225

425

1,750

$93,600

Line-items ordered (number)

2,000

5,000

16,000

46,000

Store deliveries made (number)

150

250

1,040

76,320

Cartons shipped to stores (number)

37,000

27,000

13,000

77,000

Shelf stocking (hours)

360

180

100

10,240

Total

$303,160

Requirement 1. Compute the 2017 gross-margin percentage for each of Medassist's three market segments. (Enter the percent to two decimal places.)

Gross Margin / Revenue = Gross margin percentage
Supermarket Chains $ / $ = %
Drugstore Chains / =
Mom-and-pop Stores / =

Requirement 2. Compute the cost driver rates for each of the five activity areas. (Round activity rates to three decimal places, X.XXX.)

Begin by selecting the formula you will use. Then calculate the rate for each activity area and determine the allocation base.

Activity Cost / Total quantity of allocation base = Activity Rate
Order processing $ / = $ per order
Line-item processing $ / = $ per line item
Delivering to store $ / = $ per delivery
Carton shipped to store $ / = $ per carton
Stocking of store shelves $ / = $ per hour

Requirement 3. Use the activity-based costing information to allocate the $315,505 of "other operating costs" to each of the market segments. Compute the operating income (loss) for each market segment.

Activity General Supermarket Chains Drugstore Chains Mom-and-Pop Single Stores
Customer order processing $ $ $
Line-item processing
Store delivery
Cartons shipped
Shelf Stocking
Total Costs $ $ $

Compute the operating income for each market segment. (Use parenthesis or a minus sign when entering operating losses.)

Pharmassist 2017 General Supermarket Chains Drugstore Chains Mom-and-Pop Single Stores Total Cost of Activity in 2017
Revenues $ $ $ $
Cost of goods sold
Gross margin
Other operating costs
Operating income (loss) $ $ $ $

Requirement 4. Calculate the operating income (loss) percentage for each marketing segment. First select the formula labels and then calculate the percentage. (Enter the percent to two decimal places. Use parentheses or a minus sign when entering operating losses.)

Operating Income (Loss) / Revenue = Operating Income (Loss) Percentage
Supermarket Chains $ / $ = %
Drugstore Chains / =
Mom-and-Pop Stores / =

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