Medical tourism is a term that is used to denote patients who travel abroad to another country for medical treatment. This is a new and exciting industry due to its rapid growth and huge economic potential. Thus, a healthcare analyst is interested to investigate the effect of service quality (SQ), perceived value (PV), patient satisfaction (PS) on future intention (FI) among patients to seek medical services in Malaysia again. A selfadministered questionnaire was utilized as the main tool of data collection. The survey covered main medical tourism cities in Peninsular Malaysia. Respondents comprised of international patients who come into the country as medical tourists. A total of 431 questionnaires were sent out, and of these, 381 responses were received and proceeded to the data analysis stage. Based on the above scenario and appropriate SPSS output,

a) determine the response rate of the data collection.

b) state the predictors.

c) state the null and alternate hypotheses.

d) what conclusion can a healthcare analyst make from the outputs?

e) state the output equation.

Model Unstandardized Standardized t-stats Sig Coefficients ( B) Coefficients (Beta) Constant 0.456 3.942 SQ 0.218 0.255 3.905 PV 0.157 0.111 1.226 n.s PS 0.316 0.544 2.657 Dependent variable: FI Note: *** p