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Melissa has just told her supervisor, I ' m so glad I bought the Motorola RAZR 2 rather than those other phones I was
Melissa has just told her supervisor, Im so glad I bought the Motorola RAZR rather than those other phones I was considering. I can do my Email, access my music, and even search the Web with it It's like having a minicomputer in my pocket "Which stage of the consumer murchase decision process is demonstrated by Melissa's conversation?
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Purchase decision
Problem recognition
Postpurchase behavior
Alternative evaluation
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