Members of the Accessibility Travel team:

Alan, team leader

Tanya, team member working on accessible transportation

Jennifer, team member working on promotion

Kirk, team member working on updating brochures and other printed materials

Edith, team member assisting where needed

The goal of the team meeting is to plan how to upgrade the North American tours so they include options for low-mobility travelers. When inviting people to the team, Alan selected people that had been successful in other groups at Quest Specialty Travel. Although Tanya is usually quiet, she starts the meeting by reporting on her progress with bus and van companies. Edith, who is an outgoing, active member of the team, offers to help Tanya write descriptions of the transportation services. Kirk will take these descriptions and add them to the brochures for Quest North American tours. Jennifer needs to know whether the companies meet the federal guidelines for accessible transportation. Alan will contact the company attorney to make sure that they do. He thanks each member for their contributions.

List the characteristics of the Accessibility Travel team. Are they a high-performing team?