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Memorandum Directions-Students are asked to create a one page memorandum to highlight a selected topic from the instructor. Note University requirements do not provide partial
Memorandum Directions-Students are asked to create a one page memorandum to highlight a selected topic from the instructor. Note University requirements do not provide partial credit for writing assignments if they are submitted incomplete you will receive a zero for the entire assignment. In addition you will NOT be allowed to re-submit or turn in a late any assignment. (See syllabus) Shawn Carter is the CEO of his own apparel company-Best Stuff Ever and things are really taking off especially within Case: the last 8months. Sales have increased in the sportswear and accessories department 40 % so he has had to hire more sales, marketing and customer service representatives to manage the influx of orders, With the increase in sales have come a decrease in repeat customers due to the following problems: Not getting the orders on time Orders not being correct Not able to talk to a customer service representative Having a difficult representative that is not empathetic or caring to their needs Shawn needs to send a memo to all the employees explaining the importance in providing customers with the best customer service as well as ensuring credibility for the company As Shawn the CEO you will send the memo in the format attached. Please provide steps that the team can do to ensure success with this problem. I. Choose a font for the document. Times New Roman/Aria is a popular serif font 2. Provide the information in the body of the memo, Only include information that's relevant and keep the sentences concise Close the memo with friendly and positive note, but don'tsign xour name, Please use Ch. I as your primary source of information. You are free to use the internet as well however reference 3. 4. your syllabus for questions about Academic Integrity and Plagiarism 5. You will be deducted 5points for the following errors: a. Fundamental errors (spelling, run-on sentence ete.) b. Poor sentence structure and comprehension errors c. Information that is not concise, to the point and not clear d. Incomplete thoughts e. Wordiness Memorandum Directions-Students are asked to create a one page memorandum to highlight a selected topic from the instructor. Note University requirements do not provide partial credit for writing assignments if they are submitted incomplete you will receive a zero for the entire assignment. In addition you will NOT be allowed to re-submit or turn in a late any assignment. (See syllabus) Shawn Carter is the CEO of his own apparel company-Best Stuff Ever and things are really taking off especially within Case: the last 8months. Sales have increased in the sportswear and accessories department 40 % so he has had to hire more sales, marketing and customer service representatives to manage the influx of orders, With the increase in sales have come a decrease in repeat customers due to the following problems: Not getting the orders on time Orders not being correct Not able to talk to a customer service representative Having a difficult representative that is not empathetic or caring to their needs Shawn needs to send a memo to all the employees explaining the importance in providing customers with the best customer service as well as ensuring credibility for the company As Shawn the CEO you will send the memo in the format attached. Please provide steps that the team can do to ensure success with this problem. I. Choose a font for the document. Times New Roman/Aria is a popular serif font 2. Provide the information in the body of the memo, Only include information that's relevant and keep the sentences concise Close the memo with friendly and positive note, but don'tsign xour name, Please use Ch. I as your primary source of information. You are free to use the internet as well however reference 3. 4. your syllabus for questions about Academic Integrity and Plagiarism 5. You will be deducted 5points for the following errors: a. Fundamental errors (spelling, run-on sentence ete.) b. Poor sentence structure and comprehension errors c. Information that is not concise, to the point and not clear d. Incomplete thoughts e. Wordiness
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