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Merchandise Sales and Shipping Process - A customer at Budget Electronics submits a purchase order to the Marketing Department, where a salesclerk enters the data
Merchandise Sales and Shipping Process - A customer at Budget Electronics submits a purchase order to the Marketing Department, where a salesclerk enters the data into the sales order system. Three copies of the sales order are produced, one is mailed to the customer and the two copies are sent to the Warehouse along with the customer purchase order for processing. - The Credit Department checks credit for new customers only. If credit is approved, the master customer file is updated for credit limits. If credit is denied, a letter is prepared and sent to the customer. - First, the Warehouse checks to see the inventory is available by checking the stock status in the database. The warehouse verifies that the customer has credit available by checking the customer master database, assembles the order and sends the goods along with one copy of the sales order to shipping and receiving. The Warehouse attaches the customer purchase order to the last copy of the sales order and files numerically. The Warehouse also updates inventory master file. - The Shipping and Receiving Department packs the merchandise and ships the order (these activities happen simultaneously and can be combined into one process). The sales order is included in the box sent to the customer. Instructions: 1. Prepare a flowchart for the merchandise sales and shipping process at Budget Electronics. 2. Include a heading or title for the flowchart. 3. The assignment must be turned in at the beginning of class on Friday, November 3. 4. This is an individual assignment, consulting with friends, other students, or any other person is considered an academic integrity violation. 5. The flowchart must be hand drawn; no use of word, powerpoint, visio, etc. Tips: 1. Identify the areas of responsibility or positions. Hint, you should have 4 areas of responsibility. 2. Use the areas of responsibility/positions involved to determine the number of columns required. 3. Label every symbol appropriately. 4. Include a terminator symbol at the beginning and end of the process. 5. Use connectors as needed. 6. No disappearing documents
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